To what extent should additional services be provided by a controller?

Providing additional services by a controller should appropriately be contingent upon higher priority duties because ensuring safety and managing traffic flow are the primary responsibilities of air traffic controllers. Controllers must always prioritize their essential functions, such as separating aircraft, providing safety alerts, and ensuring efficient traffic management.

When higher priority duties take precedence, supplementary services such as weather updates, navigational assistance, or operational advice should be offered only if they do not compromise these primary responsibilities. This approach ensures that air traffic controllers focus on their core tasks while still being able to provide helpful additional services when circumstances permit.

In contrast, suggesting unlimited availability for additional services would undermine safety by spreading the controller too thin, especially during busy traffic times. Offering these services only during periods of low traffic might not reflect the needs of pilots, as assistance can sometimes be valuable during busier moments. Lastly, solely providing services upon request may not align with the controller's proactive role in ensuring the safety and efficiency of air traffic, as controllers need to anticipate issues without waiting for pilots to ask for assistance.